Contacting Netflix: Phones and Customer Service Services

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Marie-Ange Demory
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From one forgot password, to problems with playing series or movies - there are many reasons why you might need contact Netflix for help. But what is the most effective way to do it?

We will look at all the ways to contact Netflix customer service for technical assistance. Telephone numbers, email addresses and Frequent questions about the service that will help you solve your problems.


The Netflix logo.


Netflix support website

If you need to quick help on any aspect of Netflix, you can access the Netflix official help page, called «Help Center».

There you can find frequently asked questions on topics like connection problems or reproduction, how to update your Netflix payment method, platform-compatible devices or tips for securing your account and controlling who can access each type of content. You can also learn how delete your Netflix account, change your email address, or know what the warnings mean that appear on certain occasions in the streaming service application.

Contact Netflix for assistance

If none of the frequently asked questions on the Netflix help page can solve your problems, you always can contact Netflix for first-hand information and assistance.

There are several ways to contact Netflix, which you can do both from the mobile dome and from the computer.

Netflix Support Online Chat

One of the quickest and most effective ways to get in touch with Netflix is through the live chat that the company offers in its service center.


You can access the Netflix help chat from your computer through the platform's website, by accessing the link we leave under these lines.


If you wish, you can too use Netflix help chat from your mobile. To do this, you just need to follow a few simple steps:

  1. Open the Netflix application on your mobile or tablet.
  2. Tap your profile picture in the top right corner of the screen.
  3. Tap "Help" in the bottom menu.
  4. Finally, tap «Chat» and then «Chat now».

The cat di Netflix ha a waiting time, which will vary based on the number of people requesting assistance and the number of agents available. So sometimes you may have to wait longer than normal to receive help with your Netflix problems.

Netflix support phone number

In addition to live chat, Netflix also offers a support phone number from which assistance can be obtained.

Il Netflix technical support phone number is 900 943 249 and is available from 10:00 to 22:00 Spanish time in Spanish. In case of English language support, it is available through the same phone number round the clock, seven days a week.


Furthermore, it is not necessary to remember the phone number if the Netflix application is installed on the phone. Follow these steps for call Netflix:

  1. Open the Netflix application on your mobile or tablet.
  2. Tap your profile picture in the top right corner of the screen.
  3. Tap "Help" in the bottom menu.
  4. Finally, tap "Call" and then "Call Now".

Whichever option you choose, keep in mind that Netflix will give you a six-digit code that you will have to enter at the indicated time, for receive more personalized attention. Don't forget to write down the number.


On the other hand, it is necessary to remember that if you make the call via the Netflix app, will be carried out for free your internet.

Netflix support email

Unfortunately, Netflix does not offer a'e - support email to contact the company by e-mail. If you need help, you will need to use one of the methods described in the previous sections.


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