Spotify is one of the platforms of streaming music and podcasts largest and most popular in the world. Thanks to its huge content catalog, it is understandable that it has millions of active users everyday.
If you are a customer of this service, surely at some point it will have crossed your mind, how you might contact the center assistance o customer service in case of problems with your account? And if you haven't wondered, it doesn't hurt to know in case you need it.
How to contact Spotify customer support: all the ways
Fortunately, for all Spotify users, both in its free and premium version, several channels are available to help you resolve any questions or problems with using their service and thus continue to enjoy the best pace of your days.
Join us to learn about channels for contact Spotify customer service and how you can go about consulting them if you need them at any time.
Spotify Help Center
The first of the channels of customer support that Spotify offers it is through its page or help center, where you can find information of interest that will help you get the most out of your user account.
Here's what the Spotify Help Center interface looks like
Similarly, you will find a search engine where you can write the topic related to your query or go directly to the section of Frequent questions, where you will quickly and easily get answers to users' most common concerns.
Join the Spotify community
La Spotify community it's a support channel very helpful which can help you resolve your questions and concerns in a timely manner. Thanks to the support provided by expert users on the platform, you will be able to find the answer you are looking for.
Create a question and other users will help you with the answer in the forum
Furthermore, it is very easy to interact with other members. For example, if you have a question, doubt or problem, just post it on the forum and once posted, one of the participants will respond quickly.
And if you are one of those looking for people who they share the same musical tastes and you want to know tips, without a doubt, this is the perfect place to interact with other fans of music and podcasts.
Spotify contact form
The next method of Spotify customer service it is through a contact form. Here, it is necessary complete a series of data and information which will help technical support and the customer service center to filter out the problem and be able to provide assistance in a timely manner.
The most practical solution to solve a question is to fill in the Spotify form
To complete this form, you must first log in with your username and password. Then, you will find a number of topics related to common problems with the service, choose the one that best suits your situation and follow the steps that appear on the screen.
If you can't find the solution to what you need, you will find a green button on the right side of the screen with the title "I still need help". Just click on it and you will go directly to the form where you can better detail your problem so that technical support can contact you.
Spotify is social
Obviously, the customer service center through social networks, punctually through your help account on Twitter @SpotifyAyuda and the English version @spotifycares, where in addition to finding content of interest, you can have direct contact with the Spotify staff and manage your needs. Just tweet them and they will help you.
Contact Spotify via social customer support networks
Furthermore, Spotify also has an Instagram account with over 6,7 million followers and an account in Spanish with more than 158 thousand followers, where they show the latest events and information from the platform; And while they're not customer service accounts, they work very well if you want to seek out information and advice.
Berlin’s own @K_I_Z_ showed out on #RapÜberHass 💥
Here are the Top 10 Global Album Debuts over the past weekend #SpotifyCharts pic.twitter.com/bC0ABSQF0G
— Spotify Charts (@spotifycharts) June 1, 2021
And if you want to go a little further, Spotify also offers its official Twitter account, which counts more than 4,2 millions of followers.
Spotify address and phone number in Spain
Although it is not very common to contact by this medium, Spotify tries to offer to its users all possible ways to contact customer service. If you are in Spain, this is the address and contact numbers of the office.
Then you can contact Spotify customer service from Spain
SPOTIFY SPAIN SL
- Paseo de Recoletos, 7-9
- 28004 Madrid - Spain
As you will see, these are the channels that will be available to you when you need help with solve any problem with your Spotify account and while we hope you don't need it, it doesn't hurt to know where to go in that pencil case. We hope it will be of great help to you and to enjoy your favorite music.
If you enjoyed this article, feel free to check out how to get Spotify Premium cheaper than normal (2021) or check out Spotify's new podcast features this 2021.