How to fix the error when the volume cannot be turned down and up in Windows?

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Marie-Ange Demory
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Sound is a very important element in our computer. Windows 10 has a volume control where we can change the sound level. However, when it stops working, we wonder how to fix the error when the volume cannot be turned down and up in Windows?

How to fix the error when the volume cannot be turned down and up in Windows?

Volume control error is a very common problem in Windows. This prevents us from managing the audio device in so that it stops working optimally. Often, it occurs after installing an update or when a new application is installed.



Next, let's explain what the control of volume, how to access the volume mixer and the steps to follow to resolve the error when setting up sound in Windows 10.

What is the volume mixer in Windows?

The volume mixer is a panel that contains options for configuring the sound that runs on a computer. Currently, Windows 10 is responsible for managing audio tasks, so users go straight to the “Speaker” icon only for raise and lower the volume.

What is the volume mixer for in Windows?

The volume mixer in Windows is used for manually adjust the volume of various system applications quickly and cost-effectively. Also, you can choose your preferences for your audio device and change all sounds if you use the “volume mixer”.

How to access the volume mixer?

To access the volume mixer in Windows 10, you need to locate the magnifying glass icon on the taskbar and type SndVol.exe. By pressing the "Enter" key you will see the executable file that you will select to enter the audio tool.



Some Windows 10 updates have already integrated the volume mixer in the "Settings" panel. In this case, you just have to go to the “Start Menu” and select “Settings”. A new window will open with a panel. Finally, choose "Volume Mixer".

Resolves the error when the volume cannot be turned down or turned up in Windows

The volume control problem is one of the most common errors in Windows and in this circumstance it is advisable to take some simple steps to fix this problem quickly.

Step 1. Restart the task manager

Initially, restart the task manager by pressing the right mouse button on the taskbar. Choose the “Task Manager” option and a new window will open in which you should look for the process “Windows Explorer”.

Right click on the browser and choose "Restart". Wait a few seconds while the process restarts and proceed to verify the volume control. If the problem is not solved, follow step 2. From this path, you can customize the task manager to close applications and other services as appropriate.


Step 2. Restart the audio services

To restart the audio services is required open the services.msc command from the "Run" window which will open by pressing the Win + R keys. You will see a window containing a long list of local system services. Find "Windows Audio" and right click on it.

Then, choose the option "Property" and check if the process start type is “Automatic”. Click on “Stop” and then on “Start” the service. Restart your computer and proceed to check if the volume control is working properly. If not, try updating the audio driver.


Step 3. Update the audio driver to fix the error, unable to lower and increase the volume in Windows

Locate the Windows device manager and select your audio device. Then, right-click on it and choose "Update Driver".

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