Riot's support page
In order to open the live chat and get support in League, you must first enter the official page intended for this, this can be done by performing the relevant search in your trusted browser or by entering its official page.
When you enter this link, you will see the option ' Lingua '. D so you need to make sure you have selected for your country. If not, take care to place it.
On Riot's main support screen, you can see the different games you can get support for. Then you will have to click on the poster or option ' League of Legends’.
After performing the previous step. You must proceed to access your account from the button ‘Login’ which you will also find in the right corner, just above the language you have edited.
These two mentioned actions ensure that you get support in League in a more optimized way, as this will completely adapt to your account and what you really need. It will in fact be essential to be able to access certain data.
Get support on LoL: Live Chat
From the Riot support website for League of Legends and after logging in, you will need to click on the option "Send a request", which you can find on the upper belt.
As a result, you will be redirected to the corresponding page, where you will have to choose the type of request you want to send. These are divided into different categories or situations. In this case you should prefer the one it refers to 'Technical Problems', which includes installation problems, Lag and others.
Now you will need to fill out a module with the details of your problem. It is very important that you are as clear and specific as possible, so that you can get support in League in direct live chat to your problem.
After filling in the fields relating to the area in which you are having problems, as well as the region you belong to and the specific technical problem that concerns you, among other things, you can continue and choose to start the chat.
This way, the live chat window will appear on the right side of the screen. But this will only work in some time 'I notify', understood from 17: 30 to 12: 30. Well, it is a schedule with a greater presence of players.
What can I do in the chat window?
When you've already entered the live chat window, it will present you with a number of options and preferences that you can access via the "Options" button.
This will open the corresponding menu with the different choices, among which there is one 'Sound' section to disconnect or connect it; as well as the indicator on the support, where you can find out more about this function and other aspects.
There is also the option to send a file via live chat, so that you can share anything that may help clarify your problem and find the solution more easily.
And finally, there is the new possibility to send the chat transcript to your email, specifically the one linked to your League of Legends account, with which you entered the chat.
To end the assistance received, you also have a special button, which will be at the bottom of the chat. So once you are satisfied with the support. You can proceed to press it.
Is called " End this chat " and stands out for its striking color, but make sure you don't need anything else. Well, once it's completed and closed, you'll have to redo everything to get in.
You don't always have to go to the technical support team to fix a problem, as there are issues like the error of not being able to log in because you are logged out or a major error, which you can fix with a simple tutorial.
In addition to requesting support via the chat forum, League of Legends offers you the option to write an email to the game's technical support team. In addition to writing asking for help in solving a problem, many users also use this medium to request a ban on their account.EtiquetasLeague of Legends